Privacy policy

Privacy Policy for The Mad Englishman, LLC. dba TME
Effective Date: 04/01/2025

 
1. Who We Are

TME | The Mad Englishman, LLC. ("we," "our," or "us") is a small engine repair business located at:

2631 W Bennett St., Springfield, MO 65807
Office Phone: 417-691-8512

This privacy policy explains how we collect, use, and protect your information when you visit our website or interact with us via SMS text messaging.

 
2. Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, and email address (if provided).
Service Details: Information about your small engine repair needs.
Communication Data: Any information provided via SMS or through phone calls.
 
3. How We Use Your Information

We use your information to:

Schedule and manage service appointments.
Provide updates or follow-up on repair services.
Send occasional SMS reminders or service notifications.
Respond to inquiries or customer support requests.

We do not sell or share your personal details with third parties for marketing or any other purposes. Your information stays with us. Always.

 
4. SMS Communications

By providing your phone number, you consent to receive SMS messages from TME regarding service updates, appointment reminders, and related communications. Message frequency may vary.

Message and data rates may apply.

Opt-Out Option:
You can opt out of receiving SMS messages at any time by calling us at 417-691-8512 and requesting to be removed from our texting list.

 
5. Data Protection

We take reasonable precautions to protect your personal information, including secure storage and limiting access to authorized personnel only.

 
6. Your Rights

You have the right to:

Request access to or correction of your personal data.
Ask us to delete your data (subject to any legal retention obligations).
Withdraw consent for SMS communications at any time.
 
7. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

 
8. Contact Us

If you have any questions about this policy or your data, please contact us:

TME | The Mad Englishman Small Engine Repair
2631 W Bennett St., Springfield, MO 65807
Phone: 417-691-8512
Email: [email protected]